Privacy Policy

Dhama Consultancy Services Private Limited (“Dhama Consultancy Services”, “we”, “us”, or “our”) operates the website https://dhamaconsultancy-services.com (the “Website”), which provides online shopping services for women’s fashion and clothing. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you use our website or services.

Your privacy matters to us and we are committed to safeguarding your personal data. By accessing or using our website, you acknowledge that you have read, understood, and accepted the terms of this Privacy Policy.

Information We Collect

At Dhama Consultancy Services Private Limited, we collect information that helps us fulfill orders, communicate with you, personalize your experience, and improve our offerings. The information we collect falls into two main categories:

  • Information You Provide Directly

When you make a purchase, create an account, or interact with our customer support, you voluntarily share personal information, such as:

  • Full name
  • Email address
  • Contact number
  • Billing and shipping addresses
  • Order and payment details
  • Communications with customer support

This information is essential for processing your orders, delivering items, and responding to your queries.

  • Information Collected Automatically

When you browse our website, we automatically collect certain technical and usage data through tracking tools and cookies, such as:

  • IP address
  • Browser type
  • Device and operating system
  • Pages visited and time spent
  • Clickstream data

We use this information to understand site performance, monitor trends, and improve functionality.

How We Use Your Information

Dhama Consultancy Services Private Limited uses the information we collect for several important purposes:

  • Order Fulfillment:To process and deliver the products you purchase.
  • Communication:To send order confirmations, delivery updates, account notifications, and customer support responses.
  • Personalization:To tailor product recommendations, offers, and promotional messaging based on your preferences.
  • Website Improvement:To enhance site design, navigation, and functionality using analytics and user behaviour.
  • Compliance and Safety:To monitor fraudulent activity and ensure compliance with legal requirements.

We do not use personal information for any purposes other than those described in this policy unless we obtain your explicit consent.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us remember your preferences, keep you logged in, maintain your shopping cart, and analyze how you interact with different features.

You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to use certain parts of the Website.

Sharing Your Information

We value your trust and do not sell, rent, or lease your personal information to third parties for marketing purposes.

However, we may share your information in the following limited situations:

  • Service Providers:We work with third-party partners who help us operate the Website, process payments, fulfill orders, and provide customer support.
  • Legal Requirements:We may disclose personal data when required by law, court order, or to protect the rights, safety, or property of Dhama Consultancy Services Private Limited or its users.
  • Business Transfers:If our business undergoes a restructuring, acquisition, merger, or sale, user data may be transferred as part of the transaction.

All third parties we work with are obligated to protect your data and use it only for the purposes we specify.

Data Security

We implement technical and organizational safeguards to protect your personal information against unauthorized access, loss, or misuse. These measures include encryption, secure server environments, and access controls. While we strive to secure your data, no system is completely immune to risks, and we cannot guarantee absolute protection.

Retention of Personal Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and business obligations. Once your data is no longer required, we take steps to securely delete or anonymize it.

User Rights and Choices

You have the right to:

  • Accessthe personal data we hold about you
  • Update or correctyour personal details
  • Opt outof promotional communications
  • Request deletionof your personal information (subject to legal limitations)
  • Control cookiesthrough browser preferences

To exercise any of these rights, please contact us using the details at the end of this policy.

Links to Third-Party Websites

Our website may contain links to external sites or services that are not owned or controlled by Dhama Consultancy Services Private Limited. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any site you visit.

Children’s Privacy

The Website is intended for users who are at least 18 years old. We do not knowingly collect personal information from minors without parental consent. If we discover that we have collected data from someone under the age of 18, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, legal requirements, or technology. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes are made means you accept the updated policy.

Contact Us – Privacy Questions & Support

If you have questions, concerns about your privacy, or requests related to your personal data, you may contact our support team:

Dhama Consultancy Services Private Limited
Email: support@dhamaconsultancy-services.com
Subject Line: Privacy Policy – Support / Data Request

We aim to respond to all inquiries within 7–15 business days.